We ship parcels to destinations all over the world. Please be assured our parcels are very discretely packaged!
The best part is all orders over $80 (AUD – Australian Dollars) ships for free!
We do everything we can to get our parcels shipped out as soon as possible with an average turn around of only 4-7 days for our leather items to be made to order before shipping.
AUSTRALIA
Regular services: 2-5 days to East Coast Destinations, 4-8 days to WA / NT / TAS.
Express services: 1-3 days to most destinations.
US / CANADA
Regular services: 2-3 weeks
Express Services: 1-2 weeks
EUROPE
Regular services: 2-3 weeks
Express Services: 1-2 weeks
ASIA
Regular services: 2-3 weeks
Express Services: 1-2 weeks
ALL OTHER DESTINATIONS
Regular services: 3-4weeks
Express Services: 2-3 weeks
I had accidentally ordered my colour in the tag colour at first, I had sent a message to customer service and Andy was so incredible and friendly. Not only was he able to switch the collar to the rose gold option after the tag had been engraved, but my collar also shipped the next day and arrived quickly :)! The collar is beautiful, very durable and amazing quality. Between the collar and my great experience with Andy, I will definitely be a returning customer :)
Item looks and feels great!
Also support from Mercy regarding any questions or wishes is great!